TL;DR: Entergy Texas had restored power to more than 70% of about 80,000 customers affected by Tropical Storm Edouard by 10 a.m. Thursday, Sept. 3, 2026, with about 23,000 still out and a plan to exceed 90% restored by the end of the day.
Restoration status Thursday morning
Entergy Texas crews made significant progress overnight, according to the company's Entergy Texas Tropical Storm Edouard update for 10 a.m. Thursday.
As of 10 a.m. Thursday, crews had restored power to more than 70% of the approximately 80,000 customers impacted by the storm, the update states. The company said it expected to have more than 90% of impacted customers restored by the end of Thursday.
Approximately 23,000 customers remained without power at 10 a.m., according to Entergy Texas. The remaining outages were primarily concentrated in the Beaumont, Silsbee, Port Arthur and Orange areas.
The Houston Chronicle, in its report titled Entergy outages: 20,000-plus still without power after Edouard, described the same morning milestone, noting more than 20,000 customers remained without power Thursday while crews worked across Southeast Texas.
By midday, the total had continued to decline. Houston Public Media reported that as of noon Thursday, just over 20,000 Entergy Texas customers were without power, down from about 80,000 at the storm's peak.
Later Thursday, local totals fell further. A KFDM report titled Entergy restores power to 80% after Edouard; nearly 14,000 customers still out, posted at 6:32 p.m. Thursday, said about 80% of customers were back online with just under 14,000 customers without power. That report listed a little more than 7,500 outages in Jefferson County, about 3,100 in Hardin County, roughly 2,100 in Orange County and around 700 in Tyler County.
Where the hardest-hit outages remain
Southeast Texas concentration
Entergy Texas said the remaining outages Thursday morning were primarily concentrated in Beaumont, Silsbee, Port Arthur and Orange.
Houston Public Media also tied outages to the broader East Texas flood footprint, where Polk County was among the hardest-hit areas after the remnants of Tropical Storm Edouard brought widespread flooding, downed trees and power outages this week.
The storm made landfall near the Texas-Louisiana border Tuesday before weakening as it moved inland, according to Houston Public Media.
KFDM's evening county breakdown showed Jefferson County with the largest remaining customer count at a little more than 7,500, followed by Hardin County at about 3,100, Orange County at roughly 2,100 and Tyler County at around 700.
How to check restoration timing
Entergy Texas said estimated restoration information, including the day and time it expects to turn the lights back on for remaining communities without power, was available on the View Outage Map.
The company said the restoration timeframes shown on the outage map directly reflect the severity of damage in those communities and the careful, methodical repair work required to restore service safely.
The Houston Chronicle also told customers they could use Entergy's outage map to find information on estimated restoration times.
Entergy Texas said outage totals may fluctuate as crews isolate damaged portions of the system to safely complete repairs or as saturated trees and limbs fall onto electrical equipment. The company said fluctuation does not mean restoration work has stopped.
Damage found so far
Damage assessments by Thursday morning had identified approximately 198 damaged poles, 81 damaged transformers, 233 damaged crossarms and 561 spans of downed wire, according to Entergy Texas.
The company said those totals may increase as crews reach locations that have been difficult to access. Where possible, restoration happens in parallel with assessments, the company said.
Photos described with the Entergy Texas update showed restoration workers addressing impacts to the electrical grid in Beaumont and strong winds toppling a backyard tree onto a fence in the Golden Triangle area.
An earlier Entergy Texas update at 6 p.m. Wednesday had put the customer count at approximately 39,000 without power, down from a peak of approximately 80,000 customers. That Wednesday update said crews had restored power to more than 50% of impacted customers while navigating heavy rain, thunderstorms and widespread flooding.
According to National Weather Service estimates cited in that Wednesday update, rainfall totals exceeded 10 inches across much of Tyler and Hardin counties, with localized estimates approaching 20 inches in portions of northern Hardin County.
Weather and access challenges
Although weather conditions had improved by Thursday morning, Entergy Texas said the effects of Edouard continued to create challenges for restoration crews.
Flooded and blocked roads, saturated ground, fallen trees and debris were limiting access to damaged equipment in several areas, according to the company.
According to the National Weather Service, additional showers and thunderstorms were possible Thursday, and flood warnings remained in effect for portions of Southeast Texas, Entergy Texas reported.
The Houston Chronicle similarly reported that flooded and blocked roads, saturated ground and fallen trees had slowed restoration efforts in the hardest-hit communities.
Houston Public Media reported that flash flooding continued to threaten parts of East Texas on Thursday as another round of heavy rain moved across areas already drenched by the remnants of Edouard.
Flood warnings remained in effect Thursday for parts of Polk, Trinity and San Jacinto counties, a downgrade from a flash flood warning issued in the region earlier in the morning, according to Houston Public Media. As much as 14 inches of rain had fallen over the previous 48 hours, according to the National Weather Service as cited in that report.
A broader flood watch remained in effect through 7 p.m. Thursday for Polk, Liberty and San Jacinto counties, along with other parts of Southeast Texas, according to the National Weather Service as cited by Houston Public Media.
National Weather Service forecasters said Thursday, "If heavy rain moves back into this region, a Flash Flood Warning will likely be issued," as quoted by Houston Public Media.
Crews, equipment and around-the-clock work
More than 2,000 workers, including lineworkers, vegetation crews, damage assessors and support personnel, will continue working around the clock until every customer who can safely receive power is restored, Entergy Texas said Thursday morning.
Crews were using specialized equipment, including high-water vehicles, rear-alley machines, helicopters and drones, to assess damage and reach difficult locations, according to the company.
The Wednesday 6 p.m. Entergy Texas update also described more than 2,000 workers engaged in the restoration effort, including lineworkers, vegetation crews, damage assessors and support personnel.
KFDM reported Thursday evening that the company was using 2,100 resources, including outside contractors and equipment, and still expected to be at 90% restored that night.
A separate KFDM report Thursday morning described about 2,000 workers, including contractors from across the country, re-energizing homes and businesses as conditions allowed. That report described the staging area at Doggett Ford Park in Beaumont as a centralized hub for mutual aid resources.
Entergy Texas Vice President of Reliability Frank Shannon, as quoted by KFDM, said, "I certainly understand the frustration."
Home equipment and readiness to receive power
Customers whose neighborhoods have been restored but remain without power may have damage to electrical equipment attached to their home or business, Entergy Texas said.
A licensed electrician must repair damaged equipment before Entergy can safely restore service, according to the company.
The company also asked customers to make sure a home or business is ready for crews to restore power. That readiness step matters for households where the neighborhood circuit is energized but an individual service still cannot safely receive power.
The Wednesday Entergy Texas update gave the same instruction, stating that customers whose neighborhoods have been restored but remain without power may have damage to electrical equipment attached to their home or business.
Flood safety and storm hazards
Downed lines, water and debris
Entergy Texas urged customers to continue to use caution around floodwaters, debris and electrical equipment during restoration.
The company listed specific precautions: stay away from downed power lines and anything they may be touching and always assume a downed line is energized; do not walk or drive through floodwaters because flooding can hide electrical hazards and other dangers; do not trim trees or remove debris near downed power lines and leave vegetation touching electrical equipment to qualified crews; keep a safe distance from crews and work zones so employees can safely complete restoration work; and if using a generator, follow all manufacturer instructions and never operate it indoors or in an enclosed space.
The company asked customers to report downed or damaged power lines by calling 1-800-9OUTAGE (1-800-968-8243). To stay informed, customers were directed to visit Entergy's online Storm Center for storm updates and use the Entergy app for updates on service, according to the update.
Polk County officials urged residents to avoid unnecessary travel because additional rainfall could cause water to rise again over roads that had previously cleared, according to Houston Public Media.
Disaster declarations, shelter and boil-water notices
Polk County Judge Sydney Murphy issued a local disaster declaration Wednesday because of flooding, high winds and other damage from the storm, according to Houston Public Media. The city of Onalaska, along Lake Livingston, also issued a disaster declaration.
Polk County also opened a Red Cross shelter in Livingston for residents affected by the storm, Houston Public Media reported.
Lake Livingston Water Supply Corp., which provides water service to communities in the area, issued boil-water notices for several subdivisions this week, according to Houston Public Media. Impala Woods and Creek Lake Cove were placed under notices Wednesday, while Indian Springs Lakes Estates, Hoop & Hollar and Cactus Jack were added Thursday.
What Entergy Texas serves
Entergy Texas provides electricity to approximately 538,000 customers in 27 counties, according to the company.
Entergy generates, transmits and distributes electricity for more than 3 million customers through operating companies in Arkansas, Louisiana, Mississippi and Texas, the company states. Its customers are connected to the Midcontinent Independent System Operator Inc. power grid, which the company describes as a regional transmission organization responsible for administering transmission systems of member utilities in 15 states across the central United States and Manitoba, Canada.
The company describes itself as a Fortune 500 company headquartered in New Orleans, Louisiana, with approximately 12,000 employees, according to the Entergy Texas update.
What households should do next
Check the View Outage Map for the estimated restoration day and time for a specific community, Entergy Texas advises. Keep distance from downed lines, floodwater and active work zones, and confirm that customer-owned attachment equipment is intact or repaired by a licensed electrician if neighbors have power but a home does not.
Households in Polk, Trinity, San Jacinto, Liberty and surrounding Southeast Texas counties should also monitor National Weather Service flood warnings and the flood watch that remained through 7 p.m. Thursday, avoid unnecessary travel on roads that could reflood, and follow local boil-water notices where issued, based on guidance reported by Houston Public Media and Entergy Texas.