TL;DR: Entergy Texas had restored nearly all of the approximately 80,000 customers knocked out by Tropical Storm Edouard, with fewer than 800 still out at 2 p.m. Saturday and all customers able to safely take power expected back that night.
Restoration reaches final phase in Southeast Texas
Entergy Texas reported that power was back for nearly every household and business hit by Tropical Storm Edouard, according to Entergy Texas crews near the end of Edouard restoration - Entergy.
As of 2 p.m. Saturday, fewer than 800 customers remained without power. The peak outage total reached approximately 80,000 customers on Tuesday night. The company said all impacted customers who can safely take power were expected to be restored tonight.
Edouard made landfall near the Texas coastline Tuesday evening. The storm brought heavy rain and strong winds that caused downed trees, widespread debris and significant flooding across Southeast Texas.
THE WOODLANDS, Texas, was listed as the dateline for the update. Flooded streets in Silsbee communities were described as limiting access to critical electrical equipment. Flooded roads in Lumberton and Silsbee were also pictured in the company report.
Eliecer Viamontes, CEO of Entergy Texas, thanked customers for patience and employees and contractors for determination to safely restore power as quickly as possible. Viamontes said the company knows how disruptive any outage is for families and businesses and takes responsibility for reliable service seriously, especially during severe weather events. He said community partners helped the company stay connected to customers throughout the response.
How outage totals fell from 80,000 to fewer than 800
The final-day total followed a multi-day decline tracked in successive Entergy Texas storm updates.
As of 10 a.m. Thursday, crews had restored power to more than 70% of the approximately 80,000 customers impacted, according to Entergy Texas Tropical Storm Edouard update - Entergy. About 23,000 customers remained without power at that time. The company said it expected to have more than 90% of impacted customers restored by the end of that day.
By 9 a.m. Friday, more than 90% of customers had been restored, according to Entergy Texas Tropical Storm Edouard update – 9/4/2026, 9 a.m. - Entergy. Approximately 6,000 customers remained without power at that point, down from the peak of approximately 80,000 customers.
By 2 p.m. Saturday, the remaining total was fewer than 800 customers. Crews continued repairs in the hardest-hit communities to return service to those locations.
Entergy Texas said outage totals may fluctuate as crews isolate damaged portions of the system to safely complete repairs or as saturated trees and limbs fall onto electrical equipment. The company said fluctuation does not mean restoration work has stopped.
Customers can find latest information on the View Outage Map. Estimated restoration information, including the day and time the company expects to turn lights back on for remaining communities, was posted on the View Outage Map during the Thursday phase of the response.
Where damage concentrated and what crews found
Remaining outages Thursday were primarily concentrated in the Beaumont, Silsbee, Port Arthur and Orange areas. The company said the restoration timeframes shown on the outage map directly reflected severity of damage in those communities and the careful repair work required to restore service safely.
Damage assessments identified growing totals as crews reached more locations. As of 10 a.m. Thursday, assessments had identified approximately 198 damaged poles, 81 damaged transformers, 233 damaged crossarms and 561 spans of downed wire. The company said those totals could increase as crews reached locations that had been difficult to access.
By 9 a.m. Friday, damage assessments were nearly 100% complete. Assessors had identified approximately 316 damaged poles, 144 damaged transformers, 348 damaged crossarms and 895 spans of downed wire. Where possible, restoration proceeded in parallel with assessments.
Many remaining outages Friday affected smaller groups of customers in locations with extensive damage, flooded or blocked roads, saturated ground and difficult-to-access electrical equipment. The company said a single repair requiring several hours of work might restore power to only a few customers.
That pattern continued into Saturday. The company said repairs in some locations required hours of work to restore power to just a few customers. Flooded roads, saturated ground, fallen trees and difficult backyard access increased time needed to reach equipment and complete repairs.
Floodwater, ground conditions slowed final repairs
Although weather conditions improved after landfall, Entergy Texas said effects of Edouard continued to create challenges for restoration crews. Flooded and blocked roads, saturated ground, fallen trees and debris limited access to damaged equipment in several areas.
Continued rain and flooding slowed complicated repairs long after initial impacts. The company said flooded roads, saturated ground, fallen trees and difficult backyard access increased time needed to reach equipment and complete repairs.
According to the National Weather Service, additional showers and thunderstorms were possible Thursday, and flood warnings remained in effect for portions of Southeast Texas. Additional heavy rain was possible Friday, according to the National Weather Service.
Some estimated restoration times were adjusted to account for additional time required to reach impacted communities and repair equipment in areas affected by Thursday rain and flooding.
To work around access problems, teams used boats, high-water vehicles, rear-alley machines, helicopters and drones to support assessments and restoration in hard-to-reach locations. Friday operations specifically used boats, rear-alley machines and drones to aid work in difficult-to-access areas. Thursday operations used high-water vehicles, rear-alley machines, helicopters and drones to assess damage and reach difficult locations.
Flood waters surrounding utility poles in Kountze, Texas, were pictured in the Friday update. Restoration workers addressing impacts to the electrical grid in Beaumont, Texas, were pictured in the Thursday update. Strong winds from Edouard toppling a backyard tree onto a fence in the Golden Triangle area were also pictured Thursday.
More than 2,100 workers supported round-the-clock response
A workforce of more than 2,100 people supported restoration efforts, including lineworkers, vegetation crews, damage assessors and support personnel.
More than 2,000 workers were assigned during the Thursday phase and continued working around the clock until every customer able to safely receive power was restored. By Friday, more than 2,100 workers, including lineworkers, vegetation crews, damage assessors and support personnel, were working in multiple shifts to provide 24-hour coverage to surpass the committed milestone.
Restoration teams continued working safely as quickly as possible until every customer was restored. The Saturday update said crews continued to make repairs and turn lights back on in hardest-hit communities.
Viamontes said community partners helped the company stay connected to customers throughout the response and expressed gratitude for their support.
Entergy Texas provides electricity to approximately 538,000 customers in 27 counties. Entergy generates, transmits and distributes electricity for more than 3 million customers through operating companies in Arkansas, Louisiana, Mississippi and Texas. Its customers are connected to the Midcontinent Independent System Operator Inc. power grid, a regional transmission organization administering transmission systems of member utilities in 15 states across the central United States and Manitoba, Canada.
Upgraded Port Arthur poles held in 90-mph gusts
Recent investments to strengthen the Southeast Texas power grid demonstrated value during Edouard, the company reported.
All 240 poles replaced through a $5 million reliability project completed in Port Arthur in 2024 withstood 90-mile-per-hour wind gusts. The project upgraded aging poles and power lines to meet modern standards for extreme wind conditions, which led to faster restoration in one of the hardest-hit areas following direct impacts from Edouard.
Viamontes said responsibility extends beyond restoring power after a storm and that the company is committed to building a more resilient system so customers experience fewer outages and quicker recovery when storms hit. He said performance of upgraded poles in Port Arthur shows the approach is working.
As Edouard restoration neared completion, Entergy Texas said it was advancing major grid-improvement projects through its Southeast Texas Energy Plan, also known as STEP Ahead. The company said those investments support its commitment to meet growing energy demand, provide reliable service year-round and improve resiliency when severe weather strikes.
What households should check before power can return
Customers whose neighborhoods have been restored but who remain without power may have damage to electrical equipment attached to their home or business. A licensed electrician must repair damaged equipment before Entergy can safely restore service.
Entergy Texas urged customers to use caution around floodwaters, debris and electrical equipment during restoration.
Customers should stay away from downed power lines and anything they may be touching and always assume a downed line is energized. Customers should not walk or drive through floodwaters because flooding can hide electrical hazards and other dangers. Customers should not trim trees or remove debris near downed power lines, and only qualified crews should remove vegetation touching electrical equipment.
Customers should keep a safe distance from crews and work zones so employees can safely complete restoration work. Customers using a generator should follow all manufacturer instructions and never operate it indoors or in an enclosed space.
Downed or damaged power lines can be reported by calling 1-800-9OUTAGE (1-800-968-8243). To stay informed, customers can visit Entergy's online Storm Center for storm updates and use the Entergy app for updates on service.