TL;DR: Florida Power & Light customers should check the official FPL Power Tracker by address, city or ZIP code for nearby outage markers and restoration estimates, then use FPL's separate Report or Check an Outage system for account-specific status.

If the lights went out in Florida Power & Light territory on Sept. 14, 2026, the newest verified guidance says to start with FPL's own Power Tracker and not with screenshots, social posts or an old outage total, according to UDPOWER's "FPL Outage Map: Florida Outages & Restoration Times." Enter a street address, city or ZIP code, select the marker covering the area, and review fields that can include report time, estimated restoration time, customers affected, status, cause and last-updated time. When the outage does not appear on the public map or the household needs status tied to its service location, switch to the separate Report or Check an Outage system. FPL notes the public map omits precise property-level detail for safety and privacy reasons.

This article is not a live outage feed. Totals shift while restoration, new reports and refresh cycles continue, so households should recheck the utility systems described here rather than relying on a saved number. The same Sept. 14, 2026 explainer says Power Tracker normally refreshes approximately every 15–30 minutes, with a different display during major tropical storms or hurricanes. That timing matters for preparedness because a just-reported outage may not yet be visible and an older estimated restoration time should be rechecked for its last-updated stamp.

Which FPL outage tool fits the task?

Confusion often comes from treating every search result as the same screen. The public map and the individual outage-status system perform different jobs, according to UDPOWER's "FPL Outage Map: Florida Outages & Restoration Times."

Power Tracker for nearby outages

The FPL Power Tracker is the starting point for seeing outages around an entered address, city or ZIP code. It can show outage locations, customers affected, outage time, status, cause and estimated restoration time when that information is available. Its important limitation is that it does not reveal precise property-level outage information.

Web Outage System for your account

The FPL Web Outage System is the place to report an outage or check an existing outage tied to a service location. It can provide more relevant individual outage-status information than viewing nearby markers. Use it when the public map shows nothing useful for the home or when the household has already reported the interruption.

Storm Center for widespread weather events

The FPL Storm Center covers hurricanes, tropical storms and widespread severe-weather events. It carries storm preparation material, restoration information, outage resources and FPL storm updates. Broad storm information there may be more useful than neighborhood data immediately after landfall.

Mobile app when home power is unavailable

The FPL mobile app provides account and outage information on a mobile device, which helps when home power is unavailable. The phone still needs battery power and a working cellular or internet connection. If FPL's website asks the user to choose between FPL and FPL Northwest FL, select the region associated with the electric account before checking outage information.

How to check the Power Tracker step by step

Opening the utility's own tracker directly reduces the chance of mistaking an unofficial crowdsourced outage map for FPL's utility data.

1. Open the official tracker

Go directly to the official FPL Power Tracker. That direct entry point keeps the household inside utility data rather than third-party incident dots.

2. Search by address, city or ZIP code

An exact street address is usually the most useful starting point because it moves the map toward the neighborhood. A city or ZIP code is better when the goal is a wider look across the surrounding area.

3. Zoom until markers separate

FPL uses outage icons to represent incidents. When several outages sit close together, the map can group them into a cluster. Continue zooming in to separate the cluster into individual outage markers.

4. Select the marker covering the area

Select the outage that appears to cover the area. The information box may show when the outage was reported, the estimated restoration time, number of customers affected, current status, cause and when the information was last refreshed.

5. Refresh after a fresh report

FPL says Power Tracker normally updates approximately every 15–30 minutes. A newly reported outage may therefore not appear immediately, so refresh before concluding that nothing was recorded.

6. Switch systems when the map is not enough

If the outage was reported but the public map still lacks useful detail, check the outage through FPL's Web Outage System. That second system is designed around the service location rather than nearby markers.

What each Power Tracker field means

Seeing a marker is only the first step. Interpreting the fields behind it shapes household decisions about food safety windows, lighting, communications charging and whether to remain in place, according to UDPOWER's "FPL Outage Map: Florida Outages & Restoration Times."

Outage reported indicates when the outage began or was reported to FPL. It helps estimate how long the location has already been without grid power.

Estimated time of restoration is FPL's current estimate for when affected customers may have service restored. Treat it as a planning estimate, not a guaranteed deadline.

Customers affected is the estimated number of FPL customers associated with that outage. It shows the scale of that particular incident, not the number of people in each household.

Status reflects the current stage of outage restoration. Watch for changes after field assessment or repair activity.

Cause lists the known or suspected reason the outage occurred. A confirmed cause may make the restoration estimate more meaningful.

Last updated records when the outage information was most recently refreshed. Check this before assuming an old restoration estimate is still current.

Cluster icon means several outages are grouped together while the map view remains wide. Zooming in resolves the grouping.

Why storm mode changes the display

During a major tropical storm or hurricane, the tracker may enter storm mode. In affected counties, detailed neighborhood-level information may temporarily be replaced by broader restoration information while crews assess damage, according to UDPOWER's "FPL Outage Map: Florida Outages & Restoration Times."

That shift means households should expect less address-level precision during the assessment phase and more county- or region-level restoration messaging. The FPL Storm Center becomes especially relevant in that period because it concentrates preparation guidance, restoration explanations and storm updates in one location.

Peak-season context for Sept. 10–14, 2026

FPL reminded customers to stay vigilant and finalize storm plans as the Atlantic hurricane season reached its meteorological peak on Sept. 10, according to the Lake Okeechobee News report "A record-breaking hurricane season? Reasons to stay prepared with FPL". The Atlantic was on track to potentially set a new record for the latest first hurricane of the season, and the company's meteorology team said the quiet start should not lead residents to lower their guard.

FPL meteorologist Chris Kerr said:

"Preparedness should never wait on the first hurricane."

That Sept. 10 peak timing explains why outage-map readiness mattered even without a landfall in progress during the Sept. 9–14 guidance cycle. FPL said it prepares year-round for severe weather and continues building a stronger, more storm-resilient energy grid, while noting that no system is hurricane-proof.

Household checklist FPL issued for outages

FPL's September guidance asked customers to create a family hurricane plan and emergency kit in advance, according to the Lake Okeechobee News report and a matching FPL Sept. 9 press release distributed by Public. The utility also listed power-line and outage-reporting actions for households to keep accessible before electricity fails.

Keep people and tools at least 10 feet away from power lines and never trim vegetation near power lines. Have a qualified line-clearing professional trim trees near the home. Check radios and flashlights and stock up on batteries to prepare for potential power outages. Stay away from all downed power lines and call 911 and 1-800-4OUTAGE immediately if lines appear hazardous. Download the free FPL mobile app to report outages and get updates.

For tips and advice on developing emergency plans, FPL directed customers to FPL.com/Storm. That site includes checklists, suggestions and resources for preparing homes and businesses for hurricane season.

What FPL says about grid hardening and smart devices

Nearly all main power lines serving critical facilities are hardened or underground, according to the September FPL guidance carried by Lake Okeechobee News and the Jacksonville Business Daily report "FPL urges Floridians to stay prepared as hurricane season reaches its peak." About 85% of FPL main power lines are storm-hardened or placed underground. More than 240,000 intelligent devices are installed throughout the electric grid.

During the three landfalling hurricanes in 2024 — Debby, Helene and Milton — smart grid devices helped avoid approximately 800,000 customer outages. In the lightning capital of the nation, FPL's Lightning Lab engineers simulate powerful strikes to strengthen the grid against severe weather. The company said hurricanes can cause widespread power outages and dangerous conditions, and that early preparation helps avoid injury and property damage and speeds recovery.

FPL said it will continue monitoring the tropics and stands ready to mobilize restoration resources if a storm approaches. The utility described itself in its Sept. 9 release as delivering power to more than 6 million customer accounts serving approximately 12 million people across Florida. Video and images of storm response and technology were made available through the FPL Newsroom Digital Library.